Website Terms of Use
Lucent Ops LLC, doing business as LucentOps ("LucentOps", "we", "us"), operates the website at https://lucentops.co (the "Site"). These Website Terms of Use ("Terms") govern your use of the Site. By using the Site, you agree to these Terms. If you engage us to build a website, the Client Service Agreement you accept at that time governs that engagement and controls over these Terms wherever the two conflict on a point specific to the engagement.
1. Use of the Site
The Site is provided to give you information about LucentOps and its web-design services, to let you contact us, and to let you book a call or pay a project deposit. You may use the Site only for lawful purposes and in accordance with these Terms.
2. No professional, legal, or regulatory advice
Nothing on the Site is legal, regulatory, financial, or other professional advice, including advice about whether a product, claim, or business is lawful to sell or advertise. Content on the Site, including anything about research-use-only (RUO) products, is provided for general information only. You should consult your own attorney and other qualified professionals about your specific situation.
3. Pricing and the Service Agreement controls
Prices, packages, and timelines described on the Site are general and subject to change. The specific price, payment terms, and scope for any project are set out in the Client Service Agreement you accept before work begins, and that Client Service Agreement controls over anything stated on the Site if the two differ.
4. Timeline statements are estimates
Any timeline, turnaround time, or "days to launch" statement on the Site is an estimate based on typical projects, not a guaranteed delivery date. Actual timelines depend on factors including how quickly you provide content, feedback, and approvals, and are addressed in the Client Service Agreement.
5. Intellectual property in Site content
The Site itself — its text, design, graphics, and other content we created (excluding client work shown with permission, which remains the property of the respective client except as licensed to us for display) — is owned by LucentOps or its licensors and is protected by copyright and other intellectual property laws. You may view and share pages of the Site for personal, non-commercial reference. You may not copy, reproduce, or create derivative works from the Site's content for commercial purposes without our written permission.
6. Acceptable use
You agree not to:
- Scrape, crawl, or harvest data from the Site by automated means, except standard search-engine indexing
- Upload or transmit viruses, malware, or other harmful code
- Upload or transmit unlawful, infringing, or fraudulent content
- Attempt to gain unauthorized access to the Site, the client portal, or any related system
- Interfere with or disrupt the Site's operation
7. Client portal accounts
The client portal uses passwordless "magic link" sign-in sent to your email address. Because anyone with the link in your inbox can access your project, do not forward a magic-link email, and keep your email account secure. Notify us immediately at contact@lucentops.co if you believe your portal access has been compromised.
8. Third-party links and services
The Site may link to or rely on third-party services, such as our scheduling and payment providers. We do not control those services and are not responsible for their content, availability, or practices. Use of a third-party service is subject to that provider's own terms and privacy policy.
9. Disclaimers
THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUCENTOPS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Our total liability arising out of your use of the Site (as distinct from a Client Service Agreement, which states its own limitation of liability) will not exceed one hundred US dollars ($100).
11. Indemnity
You agree to indemnify and hold LucentOps harmless from any claim, loss, or damage, including reasonable attorneys' fees, arising out of your misuse of the Site or your violation of these Terms.
12. Governing law
These Terms are governed by the laws of the State of Utah, without regard to its conflict-of-laws rules.
13. Changes to these Terms
We may update these Terms from time to time. The current version, with its effective date and version number, is always posted on the Site. Continued use of the Site after a change is posted means you accept the revised Terms.
14. Contact
Lucent Ops LLC, doing business as LucentOps
659 E 800 N, Logan, UT 84321
contact@lucentops.co